Shipping Policy
Brand: NEXT CRAFT
At NEXT CRAFT, we aim to deliver your orders safely and on time. Please read our Shipping Policy for details on order processing and delivery.
1. Order Processing Time
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Orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Customized or handmade products may require additional processing time, which will be communicated at the time of order.
2. Shipping Locations
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We currently ship across [your country].
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International shipping availability will be updated on our website when applicable.
3. Estimated Delivery Time
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Standard Delivery: 5–10 business days after dispatch
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Delivery timelines may vary depending on location, courier service, weather conditions, or unforeseen delays.
4. Shipping Charges
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Shipping charges (if any) are calculated at checkout and displayed before payment.
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Free shipping offers, if available, will be clearly mentioned on the website.
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Cash on Delivery (COD) charges, if applicable, will be added at checkout.
5. Order Tracking
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Once your order is shipped, tracking details will be shared via email/SMS/WhatsApp.
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Customers can track their shipment using the provided tracking link.
6. Delays in Delivery
While we strive to meet delivery timelines, NEXT CRAFT is not responsible for delays caused by:
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Courier partner issues
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Incorrect or incomplete delivery addresses
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Natural disasters, strikes, or other force majeure events
7. Incorrect Address or Failed Delivery
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Customers are responsible for providing accurate shipping details.
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Orders returned due to incorrect address or unsuccessful delivery attempts may incur re-shipping charges.
8. Damaged Packages
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If your package appears damaged upon arrival, please do not accept it and contact us immediately.
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If accepted, report the issue within 48 hours with images or videos for assistance.
9. Contact Information
For shipping-related queries, please contact us at:
Email: [support@nextcraft.com]
Phone/WhatsApp: [Your Contact Number]
10. Policy Updates
NEXT CRAFT reserves the right to modify this Shipping Policy at any time. Updates will be posted on this page.
